Privacy Policy
Effective Date: March 29, 2026
Last Updated: March 29, 2026
FoxReply ("we," "our," or "us") is operated by Wess Management & Consulting (WMC), located in San Leandro, California. This Privacy Policy explains how we collect, use, and protect information when you use our website at foxreply.io and our lead response automation services.
1. Information We Collect
Information you provide directly:
- Name, email address, and phone number submitted via contact or lead capture forms
- Business name and service type
- Any messages or inquiries you send us
Information collected automatically:
- IP address and browser type
- Pages visited and time spent on site
- Referral source
We do not collect payment information directly. Any payments are processed through third-party providers.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide our services
- Send automated SMS and email communications related to your inquiry (with your consent)
- Improve our platform and user experience
- Comply with legal obligations
3. SMS Communications
By submitting a form on our website or on behalf of our clients, you consent to receive SMS messages related to your inquiry. Message frequency varies. Standard message and data rates may apply.
To opt out: Reply STOP to any SMS message at any time. You will receive a confirmation and no further messages will be sent.
For help: Reply HELP or contact us at info@foxreply.io.
We do not sell or share your phone number with third parties for their own marketing purposes.
4. Sharing Your Information
We do not sell your personal information. We may share information with:
- Service providers who help us operate our platform (e.g., Twilio for SMS delivery, Google for data storage)
- Business clients whose lead capture forms you submitted — only the information necessary to respond to your inquiry
- Legal authorities when required by law
5. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time by contacting us at info@foxreply.io.
6. Cookies
Our website uses cookies to improve your browsing experience and analyze site traffic. You can disable cookies in your browser settings, though some features may not function properly.
7. Your Rights (California Residents)
Under the California Consumer Privacy Act (CCPA), California residents have the right to:
- Know what personal information we collect and how it is used
- Request deletion of your personal information
- Opt out of the sale of personal information (we do not sell personal information)
To exercise these rights, contact us at info@foxreply.io.
8. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the effective date at the top of this page.